Rates
Check-out Time |
During our Spring/Summer/Fall Hours, check-out time is 1:00pm Monday - Friday, Noon on Saturday and 11:00am on Sunday. If you pick-up your pet prior to 1:00 pm Monday - Friday, Noon on Saturday and 11:00am on Sunday, you will not be charged for that day. Pets picked up after 1:00 pm Monday - Friday, Noon on Saturday and 11:00am on Sunday will be charged for the day of pick-up. Pets being bathed/groomed do not incur a boarding charge for the last day. * During Winter hours, check-out time does not apply. |
Medications
|
In food - Free By Mouth - $1.00 per day Injections - $1.50 per injection If you have a human aggressive dog that requires medication, we can administer medication as long as it can be added and will be consumed by the dog with its food. If your pet requires ear/eye medication and will not cooperate, we will not force the administration of the medication for the safety of your pet and our employees. Otherwise, we suggest that you board your dog with their veterinarian. |
Discounts |
Multi-pet Boarding Discount - Additional pets sharing the same suite receive a discount of 20%
Military Boarding Discount - 10% boarding discount to all active, reserve, retired or disabled veterans with a valid military ID Law Enforcement Boarding Discount - 10% boarding discount to all active, reserve or retired law enforcement officers with a valid government ID Long Term Boarding Discount - 10% after 30 days Additional discounts may only be granted by the Facility Manager and/or Owners. |
Cancellation Policy
|
Country K9 Pet Resort & Spa requests that you provide 24 hours advance notice of cancelling
non-holiday reservations prior to your check-in date. We realize that plans do change and wish to accommodate all of our customer's needs and will be as flexible as possible. Please call us at (540) 667-PETS (7387) by 8:00 am on the day prior to your reservation to notify us of any changes or cancellations. If prior notification is not given or you are a no show for your reservation, you will be charged a cancellation fee of $25.00. For reservations cancelled 24 hours prior to arrival, we will refund your deposit or apply to your account for a future boarding deposit. During the days proceeding and following New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas Day, we require a $25 deposit in order to make and confirm a reservation. When we reach occupancy, we have to refuse reservation requests and place clients on a waiting list. Canceling at the last minute does not allow us to always re-book the space we reserved for you. Please call us at (540) 667-PETS (7387) by 8:00 am two days prior to your reservation to notify us of any changes or cancellations. If prior notification is not given or you are a no show for your reservation, you will be charged a cancellation fee of $25.00. For reservations cancelled 48 hours prior to arrival, we will refund your deposit or apply to your account for a future boarding deposit. |
Payment
|
All Major Credit Cards Checks Cash Returned Check Policy
The return of a check (electronic or paper) issued to Country K9 will result in a $15.00 returned check fee. Each client will be allowed one returned check after which payment by check will not be accepted. |
667 Walters Mill Lane, Stephenson, VA 22656 countryk9pets@yahoo.com (540) 667-PETS